Terms and Conditions
Note: These terms and conditions apply to purchases via our online shop. Direct purchase via the shop (cart/checkout) will be enabled shortly; until then, enquiries are made via our contact form or by email or phone.
§ 1 Scope and definitions
(1) These General Terms and Conditions (hereinafter “Terms”) apply to all contracts for the supply of goods that you as a customer conclude with us, Konya Garage, owner Can Mahmut Bas, Kreuzenstraße 60, 74076 Heilbronn (hereinafter “seller” or “we”), via our online shop.
(2) A consumer is any natural person who concludes a legal transaction for purposes that are predominantly outside their trade, business or profession (§ 13 of the German Civil Code, BGB). An entrepreneur is a natural or legal person or a partnership with legal capacity that, when concluding the legal transaction, acts in the exercise of its trade, business or profession (§ 14 BGB).
(3) Deviating, conflicting or supplementary general terms and conditions of the customer only become part of the contract if and to the extent that we have expressly agreed to their validity in writing.
§ 2 Conclusion of the contract
(1) The presentation of the products in the online shop does not constitute a legally binding offer but a non-binding invitation to order (invitatio ad offerendum).
(2) By clicking the order button (e.g. “order with obligation to pay”) you submit a binding offer to purchase the goods contained in the cart. Immediately after submitting the order, you will receive an automatic confirmation of receipt by email, which does not yet constitute acceptance of your offer.
(3) The purchase contract is concluded when we accept your offer by means of a separate order or shipping confirmation by email or when we deliver the goods. In the case of immediate payment methods (e.g. credit card, PayPal, Apple Pay, Google Pay, Klarna), the contract is concluded upon confirmation of the payment order.
(4) The contract text is stored by us; the order data and the Terms are sent to you by email. The contract language is German.
§ 3 Prices and shipping costs
(1) All prices are final prices and include statutory VAT. They are subject to the stated shipping costs, unless free shipping applies.
(2) Shipping costs within Germany amount to €6.99 per order. From an order value of €59.00, we deliver within Germany free of shipping costs. The applicable shipping costs are shown to you separately during the order process before you place your order.
(3) For collection in person at our location in Heilbronn, no shipping costs apply (see § 5).
§ 4 Terms of payment
(1) Payment is generally made in advance or immediately upon ordering. The payment methods shown during the order process are available, in particular credit and debit cards (Visa, Mastercard, American Express), Shop Pay, Apple Pay, Google Pay, PayPal and Klarna.
(2) The purchase price is due for payment immediately upon conclusion of the contract. If a payment method of a payment service provider is selected, its terms additionally apply.
(3) If the customer defaults on payment, we are entitled to demand default interest at the statutory rate. We reserve the right to assert further damages.
§ 5 Delivery and collection in person
(1) Delivery takes place within Germany to the delivery address specified by the customer, unless otherwise agreed. Information on delivery times and further shipping information can be found on our Shipping & Returns page.
(2) Should an ordered product not be available, we will inform you without delay. In this case, we will refund any payments already made without delay.
(3) On request, collection in person is possible by prior arrangement at our location at Kreuzenstraße 60, 74076 Heilbronn. We will inform you as soon as the goods are ready for collection.
(4) In relation to entrepreneurs, the risk of accidental loss and accidental deterioration of the goods passes upon handover to the transport company. In relation to consumers, the risk passes only upon handover of the goods to the consumer.
§ 6 Retention of title
(1) The delivered goods remain our property until the purchase price has been paid in full.
(2) If the customer acts as an entrepreneur, the following additionally applies: We retain title to the goods until all claims arising from the ongoing business relationship have been settled in full. The entrepreneur is entitled to resell the goods in the ordinary course of business; he already now assigns to us all claims in the amount of the invoice value that accrue to him from the resale.
§ 7 Right of withdrawal for consumers
Consumers have a statutory right of withdrawal. The details can be found in our withdrawal policy including the model withdrawal form. There is no right of withdrawal for certain contracts, in particular for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to personal needs (§ 312g (2) BGB).
§ 8 Liability for defects (warranty)
(1) The statutory provisions on liability for defects apply.
(2) In relation to consumers, the limitation period for claims due to defects in newly manufactured items is two years from delivery of the goods.
(3) In relation to entrepreneurs the following applies: The limitation period for claims for defects in new items is one year from the passing of risk. For entrepreneurs, the commercial duty to inspect and give notice of defects under § 377 of the German Commercial Code (HGB) also applies. The shortening of the limitation period does not apply to damage arising from injury to life, body or health, nor to damage based on an intentional or grossly negligent breach of duty.
(4) When installing motor vehicle parts, the manufacturer's specifications as well as the relevant technical and statutory provisions must be observed. We accept no liability for damage caused by improper installation or use.
§ 9 Liability
(1) We are liable without limitation for damage arising from injury to life, body or health based on a negligent or intentional breach of duty, as well as for damage based on intent or gross negligence, and within the scope of an assumed guarantee and under the German Product Liability Act.
(2) In the event of a slightly negligent breach of a material contractual obligation (cardinal obligation) whose fulfilment makes the proper performance of the contract possible in the first place and on whose compliance the customer may regularly rely, our liability is limited to the foreseeable damage typical of the contract.
(3) Otherwise, liability is excluded. The foregoing limitations of liability also apply to the personal liability of our employees, representatives and vicarious agents.
§ 10 Consumer dispute resolution
We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.
§ 11 Final provisions
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has their habitual residence is not thereby withdrawn.
(2) If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from the contractual relationship is our place of business in Heilbronn. The same applies if the customer has no general place of jurisdiction in Germany.
(3) Should individual provisions of these Terms be or become wholly or partially invalid, this shall not affect the validity of the remaining provisions.
Last updated: June 2026